CURIOUS MINDS

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Privacy Policy

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Your Privacy Matters to Us

At La La Nail Co, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our salon, website, or engage with our services.

  • We may collect and process the following types of personal information:

    • Personal Identifiable Information (PII): Name, email address, phone number, and billing details.

    • Appointment & Service Information: Booking history, preferences, and feedback.

    • Payment Information: Credit/debit card details (processed securely through third-party payment providers).

    • Device & Usage Data: IP address, browser type, and interactions with our website.

    • Social Media Information: If you interact with our social media pages, we may collect publicly available information.

  • We use the collected information for the following purposes:

    • To process bookings and provide our services.

    • To communicate with you regarding appointments, promotions, and salon updates.

    • To improve our services and enhance customer experience.

    • To comply with legal obligations and protect against fraud.

    • To analyse trends and gather insights for business development.

  • We do not sell or rent your personal information. However, we may share your data with:

    • Service Providers: Third-party companies that assist in processing payments, appointment scheduling, and marketing.

    • Legal & Compliance: If required by law, or to protect the rights, safety, or property of La La Nail Co, our customers, or others.

    • Business Transfers: In the event of a business sale, merger, or acquisition, your information may be transferred as part of the assets.

  • We implement strict security measures to protect your personal information from unauthorised access, disclosure, or misuse. Your data is retained only as long as necessary for the purposes outlined in this policy or as required by law.

  • You have the right to:

    • Access, correct, or update your personal information.

    • Opt out of marketing communications at any time.

    • Request the deletion of your data (subject to legal and contractual obligations).

    • Restrict or object to certain data processing activities.

    To exercise these rights, please contact us at hello@lalanailco.com.au

  • Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

  • Our website and social media pages may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

  • If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

    La La Nail Co
    Shop A, 154 Keilor Rd,
    Essendon North, 3041
    hello@lalanailco.com.au

    By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing La La Nail Co!